Dr Shirish Rao is a Casualty Medical Officer at a secondary care hospital in Mumbai and a Researcher at Association for Socially Applicable Research. His research and advocacy focus on surgical care, chronic pain, workforce, service delivery, and policy.
Most government hospital OPDs in urban areas are closing early, pushing patients into already overcrowded casualty departments. How is this system failing the very people it's meant to serve, and what can be done to fix it?